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Shipping Information

Please know that due to the increase in shipping over the holidays for UPS and Regular Postal Service, W/we can not guarantee the usual delivery rate. W/we are sorry for the inconvenience but please know O/our regular delivery rate will return to normal after the holidays.

Depending on the contents, our primary method of shipping for US and Canadian orders is usually UPS. Therefore it is important that you provide a valid street address, W/we do not ship to PO Boxes.

Free Shipping For All North American Orders Over $150
** Please note W/we only offer regular shipping for free shipping on orders over $150

Shipping Transit Time
For North American Orders: 3-12 business days
For International Orders: 4-16 business days

Express Shipping
Yes, W/we can just click the link below and add express shipping to your order.

Click Here For North American Express Shipping

Over Sized Packages
Shipping large or heavy items costs extra. Be sure to read the special shipping information that appears in the description on the product page. Extra charges that are not calculated in the online invoice may apply and your credit card will be billed appropriately.

Custom And Brokerage Fees
Customs departments and delivery service may charge extra fees or tarriffs. Because such fees are highly variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

Privacy
We respect your privacy and discretion and protecting them is our top priority. There will never be any mention of the BDSMToyShop.com on your package. All orders from bdsmtoyshop.com are shipped in plain packaging using the return address “BTA Parcels”. All products are given a generic description, if you require more information please see our privacy policy.