FAQ

Here is a list of commonly asked questions. If you do not find an answer to your question here, please feel free to contact U/us her

All prices are set in USD

Please know that once an item has been processed and shipped there is nothing we can do. The product is in the hands of the shipping service. So please shop carefully.

Please follow the link for answers on shipping: Shipping Information Here

Please follow the link for answers on shipping: Return/Exchange Information Here

To bring you some of the best products W/we can find, W/we work with a lot of different distributors and manufacturers. Each one having a different guarantee/warranty for their products. If a product comes with a guarantee/warranty it will found on the same page as the product.

Damage O/our guarantees/warranties does not cover includes:

  • Damage caused by unreasonable use such as crushing or cutting the product.
  • Damage caused from neglect such as leaving the product exposed to the elements for extended periods of time causing material to breakdown.
  • Damage caused from normal wear and tear. Products will bend, stretch, and become scratched with normal use. A product that has been used will never look brand new. W/we will not replace a product just because it does not look brand new.
  • Damage from fluids, including bodily fluids. Liquids including but not limited too oil, wax, water, water-based liquids and bodily fluids can and will damage materials.
  • Damage from modifications caused by unauthorized personnel. If you choose to modify any of the products, W/we will not be responsible for repairing the damage that may occur.

Please follow the link for answers on defective products: Defective Exchange Information

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