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Shipping Information

Please Bare With U/us

The current global pandemic has been a difficult time for everyone. W/we are doing O/our best as a small business to keep everyone safe and ensure W/we are still shipping packages in a timely manner. Please know that all delivery services are experiencing delays as they are understaffed and trying to catch up on backlogs. W/we kindly as for your patience as W/we all work through this difficult time together. W/we are doing everything W/we can to get you your packages as quickly as possible.

Depending on the contents, our primary method of shipping for US and Canadian orders is usually UPS. Therefore it is important that you provide a valid street address, W/we do not ship to PO Boxes.

Free Shipping For All North American Orders Over $150

** Please note W/we only offer regular shipping for free shipping on orders over $150

This offer does not cover over sized items, please view shipping information carefully.

Shipping Transit Time

For North American Orders: 3-12 business days
For International Orders: 4-16 business days

(Please know all these times are estimates and currently all delivery services are experiencing delays as they are understaffed and trying to catch up on backlogs. If you can please be patient as W/we all work through this difficult time together. W/we are doing everything W/we can to get you your packages as quickly as possible)

Express Shipping

Yes, W/we can just select express shipping to your order.

Over Sized Packages

Shipping large or heavy items costs extra. Be sure to read the special shipping information that appears in the description on the product page. Extra charges that are not calculated in the online invoice may apply and your credit card will be billed appropriately.

Custom And Brokerage Fees

Customs departments and delivery service may charge extra fees or tarriffs. Because such fees are highly variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

Privacy

We respect your privacy and discretion and protecting them is our top priority. There will never be any mention of the BDSMToyShop.com on your package. All orders from bdsmtoyshop.com are shipped in plain packaging using the return address “BTA Parcels”. All products are given a generic description, if you require more information please see our privacy policy.

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